Windows

How to Find Running/Stopped Files in the Event of a Crash
If the backup client freezes or crashes, and you are unable to close it, then yo... more
Invalid volume G:\ (Shadow Copy creation is assumed)
If you get this warning within your backup set: "Invalid volume G:\ (Shadow Copy... more
Out of memory error
Out of memory error The error message for this problem will look similar to the... more
MAPI CDO Not Installed
When creating a mailbox backup of your local exchange server, you may see this e... more
Enable backup reminder when logging off or shutting down a windows machine
A useful feature especially on a machine that isn't left on all the time, is our... more
Javax.crypto.BadPaddingException
If when opening the backup client you receive the below message, try deleting th... more
HyperV Error
If you get this error within your HyperV backup report: Failed to backup virtua... more
Microsoft Exchange Shell Permissions for a Mailbox Backup
If you are getting an error creating a Mailbox backup set then you will need to ... more
Check PC/Laptop sleep settings
If the machine goes to sleep before or during a backup the backup will report as... more
How to End the bJW.exe Process
If a backup is stuck running, or even the backup client itself has crashed, you ... more
[System State Backup] "[Error]" - The filename, directory name, or volume label syntax is incorrect.
This is a Windows issue. Client will need to check Event Viewer to see why its f... more
How to Locate the .obm/.acb Folder to Find the Debug Logs
If your backup has completed with errors, missed, or just failed run at all, the... more
Log to Windows Event Log
If you want to be able to write to the Event Log follow these steps: 1. Log int... more
Index Rebuild in a V7/V8 Client
Here is how you force a Version 7 index rebuild once you have started migrating ... more
Uninstall SDSL Cloud Backup Client
Uninstall SDSL Cloud Backup Client Go to Control Panel > Programs and Featu... more
Restore Automatically
You can set up an automatic restore that runs as frequently as you require, in o... more