Home > Troubleshooting > SAFE Backup > Windows > [System State Backup] "[Error]" - The filename, directory name, or volume label syntax is incorrect.

[System State Backup] "[Error]" - The filename, directory name, or volume label syntax is incorrect.

This is a Windows issue. Client will need to check Event Viewer to see why its failed.

System State backups use Windows Server backup. So our software just allows this to run. But the errors come from Windows.

You will need to look at event viewer to see any events at a similar time to this, in this example even viewer shows the following

This shows the issue is with the Volume Shadow Copy. You, the client, will need to resolve this issue before the error stops reporting. The "Backup" and "obm" events after this also show this the cause.