java.lang.OutOfMemoryError: Java heap space
You will need to increase the java heap space the software uses.
Navigate to the program folder: C:\Program Files\SDSLBusinessCloudBackup
Within this folder you will see this file: config.ini
It will display this:
app.system.ui.vm.opt.xms=128
app.system.ui.vm.opt.xmx=2048
app.system.conf.vm.opt.maxdirectmemorysize=1024
app.system.conf.language=en
app.system.product.name=obm
app.system.common.format.datetime.hourinday=true
So to increase the Java heap please change these values:
app.system.ui.vm.opt.xmx=4096
This will depend on the memory the Windows machine has available.
Save the changes & restart the backup scheduler service.