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How to Find Running/Stopped Files in the Event of a Crash

If the backup client freezes or crashes, and you are unable to close it, then you may need to delete the running/stopped files created by the backup.

I am going to show you how to get to the location of these files.

You will need to go to the user folder that the client was installed on. In the picture below, I am using the Admin logon. Once there, you will need to open either the .obm folder or the .acb folder. This all depends on whether you have the business user client, or the single user client. Once inside this folder, open the ipc folder, then BackupSet folder. In here will be all backup sets currently created. They will not be named, so you will need to find the correct folder. In here will be either the running or stopped files, depending on whether the backup is running or has been forced to stop.

An example of this is below: