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Top 5 Things We Recommend To Do

Safe Backup

At Safe Data Storage, we recommend our customers to do the following below every few months to keep the backups healthy and making sure that when the time comes for you to restore the data, you won't have any issues and everything should run smoothly.

Running Data integrity checks

Running a Data integrity check is integral part to fixing problems with the backup clients errors and warnings. We recommend running this after a backup has reported an error or a warning, but also running this every few months to make sure that the integrity of the data is correct and to make sure that the backup client fixes any problems with the data which it may not have discovered while backing up. If the data integrity check comes up with corrupted files or broken indexes then it is important that you click OK to prevent further issues with the backup in the future. We will be happy to help if you have any queries regarding this.

Click here to read up more on how to run a data integrity check:


Test restores and make sure the backups work

Making sure backups run is great and all however if you can't restore the data. What's the point! We recommend that you run restores of your important files every few months and are making sure that restores work ok. This is just to prevent a surprise when it comes to the day, we are not saying all the files have to be restored however we are saying restore a few files at a time. If you have a windows system backup make sure to create a VM and test out the restore and see if everything works as it should. We believe this is a very important thing to do for businesses to do, just so your backup plans don't fall apart at the last moment. 

Click here to read up more on how to restore your backups to a alternative location:


Deleting files which may have accidentally been backed up from retention

If you have suddenly realised that you are backing things which are unnecessary or need to free some space then deleting files from retention is a excellent place to start with freeing up space. Things normally get moved into "Retention" when a file gets deleted from your system, our backup client then runs and realises that the file has disappears from that location. It will then move the copy of file from our side into the retention space and keep it there for however long the period is set to. If this was to be a large 2 TB file which is no longer needed then to save you space and problems with the quota it can be deleted using our guide.

Click on here to read up on how to delete data from retention:


or click here to see how to change the retention period for how long it should keep your changed or deleted files:


Being more selective with files which you backup 

This ties in with the 3rd point however if there is a file which you would not like to backup then it is important to go through the backup sets and remove the file from backing up. For instance, if you receive a warning like "C:\Users\Jahazabe_Khan\Desktop\icon.png does not exist" then removing the file location is important so that you don't get confused or not notice another major issue with the backup. Please ensure that you do not backup important windows system files, if you want to restore the whole drive then please select windows system backup and you can restore the whole drive as an image. Backing up important system files causes a lot of errors and cause the backup to be riddled with problems.

Please check this guide here on how to select certain files using our backup clients file explorer:


Making sure what the Encryption key is

Make sure you know what your Encryption key is. You won't believe the amount of businesses that come up to us and say that they have forgotten what there encryption key is. This is something we do not hold on our side for GDPR and ISO reasons. Without the encryption key then you will not be able to restore any of your data that you have backed up with us, we will be able to provide the encrypted data however it is your responsibility to remember what the key is. We recommend to our customers that the encryption key should be the same as the user's password for logging into the backup client so that people don't have a hard time remembering different passwords however if you were to change the backup clients password for logging in then remember that the encryption key password will not change.

If you have no idea what the encryption key might be but you are logged into the client then please check this guide here on finding what it might be:


Make sure to check out our popular articles at the bottom there or check out the articles on the side if there are any issues not explained in this article.